Returns

No returns of goods will be accepted without written consent and shipping instruction of Designhus, llc. A minimum re-stocking charge of 35% is made on all authorized returns for credit or refund, provided goods are received by the manufacturer in the condition in which they left the factory. This may increase depending on the type of product. The manufacturer’s Return Goods Authorization (R.G.A.) numbers must appear prominently on all authorized returns. Designhus, llc and the manufacturer will not be responsible for freight costs. No credit will be given if goods cannot be reused as new. Special order items, nonstock items and C.O.M. products are in no event subject to return. Designhus, llc and The Manufacturer reserves the right to refuse delivery of any unauthorized return.

Special Delivery Requirements

The Manufacturer’s delivered pricing provides for dock delivery during normal business hours (considered to be 8 am to 4 pm Monday through Friday) to customer/end user only. Additional delivery requirements such as inside delivery, lift gate, limited access sites, installations and weekend deliveries will be the responsibility of the customer.